Mac Mojave users should also ensure they've granted the necessary permissions for the camera and mic to be used by LockDown Browser. Turn your computer's volume up all the way, and make sure that your computer's operating system hasn't muted LockDown Browser.Ĥ. You can obtain the download link from your institution's help desk, or by opening a ticket with Respondus Support.ģ. If the microphone is still not detected in the webcam check, you might want to download LockDown Browser again and reinstall it. It's essential that you ensure that no applications that may use a microphone (such as Skype, Facetime, Google+ and various utilities that may come with the webcam) are running.Ģ.
Once restarted, close down all other applications on your computer other than LockDown Browser. If your microphone is not working correctly during a LockDown Browser session, the following steps may help resolve the problem:ġ.
